Please register or log in.
Item details add to favorites
Category Resumes
No Picture
Created 2009-07-08
Owner mike72172
Resume Title Information Technology Services/Management
Resume Contents Introduction:

An Information Technology Professional experienced in project and team management.

Employment Experience:


2005-Current Self Employed Wrentham, MA
Information Technology Technical Services and Support
• Provide diagnostic support for residential and small business systems.
• Recommend purchases of hardware and software.
• Provide penetration testing for small business networks.
• Implement security measures for home and office LAN/WAN/Wireless environments.
• Architect small business networks.
• Author proposals and statements of work.
• Provide in-house training in Microsoft Office, Microsoft Windows and general usages of PC hardware.

2006-2007 KForce Professional Staffing Boston, MA
Old Mutual US Holdings, Inc. Boston, MA
Project Management Consultant 9/2006-3/2007
• Created and execute project work plans and revises as appropriate to meet changing needs and requirements.
• Identified resources needed and assign individual responsibilities.
• Managed day-to-day operational aspects of a project and scope.
• Reviewed deliverables prepared by team before passing to client.
• Effectively applied corporate methodology and enforce project standards.
• Prepared for engagement reviews and quality assurance procedures.
• Minimized corporate exposure and risk on project.
• Ensured project documents are complete, current, and stored appropriately.
• Rolled out code of ethics for personal trading.
• Refined and implemented JD Edwards group policies.
• Managed 2007 Day light Saving Time changes across enterprise environments.
• Analyzed affiliate infrastructures and conducted goal planning sessions with business units and vendors for improvements.
• Manage and maintain Share Point content.

2005-2006 GloTel Technical Staffing Philadelphia, PA
Savvis Communications, Inc. Waltham, MA
Project Management Consultant 8/2005-2/2006
• Managed Security penetration testing for northeast engagements.
• Managed PCI testing requirements and processes for SAVVIS Clients.
• Coordinated Compliance Assurance product development and delivery.
• Analysis of user and business needs for infrastructure and system security.
• Conducted system reviews and gather requirements to meat client goals and objectives.
• Allocated staff resources for northeast engagements for nationwide information data center.
• Provided Project Management and Operations Management for multiple global networks.
• Provided pre-sale consultations to Savvis clientele.
• Provided project and program management for northeast infrastructure engagements.
• Designed raised floor layouts and requirements.
• Manage and maintain Share Point sites for ongoing professional services clients.

2001-2005 OneBeacon Insurance Group Foxboro, MA
Senior Systems Architect /Senior Project Manager
• Built and maintained Client support infrastructure including tracking system, support call scripting, and staffing
• Provided testing requirements for data security and system load tolerances via scripting applications including Load Runner
• Allocated and designed disaster recovery solution for large volume document management and enterprise supporting environments
• Managed Sarbanes Oxley compliant change management process.
• Designed and Implemented DocuManage, DocuPresentment, Access Commander MVS, and DocuSave environment in DocuCorp’s largest and most complex environment to date spanning over 1000 VSAM/VLAM volumes and 13 Windows 2000 Servers integrating through automation mainframe DocuMerge with Windows based management and archival tools.
• Managed a team of twelve programmers, including Mainframe Cobol and web skill sets, and two Business Analysts in the development of Xerox/DocuMerge printer solutions, electronic forms, ASP applications, and web security.
• Budgeted, managed, and reported on a 3.9 million dollar departmental budget and multiple project budgets
• Identified scope of project(s), resource requirements, timelines and associated costs.
• Defined project deliverables and milestones, monitored project progress, communicated status, and managed interdependencies.
• Developed system plans and methodologies.
• Evaluated business direction and recommend software and hardware solutions as relevant to document archival.
• Managed Internet/Intranet Portal development and support
• Managed legacy system roll off and conversion due to merger of GA and Commercial Union

2000-2001 StarNex, Inc. Wrentham, MA
Director of Systems Administration
• Managed System Security via Netscreen and Cisco solutions.
• Directed the management of applications, including CRM, Peachtree Financials, SQL Server Data Bases, Windows 2000 LAN, off-site Production LAN, Client Support System, Exchange Server, Disaster recovery backup processes etc., to support the administrative and operational functions needed to serve the customer effectively.
• Utilized direct reports as related to infrastructure and user support services, and business direction.
• Researched, evaluated, and integrated new technology, systems development, methodologies, data administration, disaster recovery planning, training, and internal technical support.
• Regulated real estate maintenance and space design.
• Managed facility and LAN/WAN security for StarNex and two co-tenants.
• Directed purchasing of fixed asset including vendor research and maintaining relations.
• Designed and implemented Client Support infrastructure and team standards.
• Converted accounting systems from Quickbooks to Peachtree

1998-2000 SystemSoft Corporation Natick, MA
Operations Manager
• Managed Firewall Security and network traffic via Check Point Unix Security systems
• Supervised IS infrastructure including NT LAN/WAN, VSS Server, Exchange, SUN firewall, Mitel PBX, Remote Access and VPN, TCPIP traffic, DNS Servers, disaster recovery systems including an international ‘hot site’ located in Japan.
• Managed the maintenance and improvement of Lotus Notes data infrastructure.
• Converted Netware infrastructure to Microsoft Windows LAN/WAN
• Analyzed business needs that led to designing, implementing and supporting network solutions on multiple platforms via LAN and WAN architecture.
• Managed a team of technicians in supporting systems infrastructure.
• Planned and implemented fixed asset control measures.
• Directed purchasing and vendor relations.
• Collaborated with executive officers in the decisions revolving around real estate and furnishing.
• Created and governed Technical Support Department for both SystemSoft and Rocket Software tools for the Windows and OS/390 product lines via phone, and email for an international clientele.
• Responsible for all hardware and product analysis.

Technical Experience:

Windows 2000 server, Windows NT 4.0, Netware 3.12, Mitel PBX, Com-Dial PBX,
Exchange Server 5.5, VSS 6.0, Veritas Backup, Netscreen Firewall, Check Point
Firewall, Windows XP, '98, Meridian Telecom Systems, Microsoft SQL 7.0,
IIS, TCP/IP, DHCP, DNS Server, Routers, DB2 for Windows, QMF for Windows,
Support Magic, VAX Administration, UNIX (end user level), TrackIt!, Automated Call Distribution Systems, Print Commander, DocuManage, Tag Commander, DocuPresentment, Service Center, MS Project, Diamond Storage Management, Plasmon Jukebox Systems, Vendor relationship management, Managed MVS, ASP, Java and web development staff.

Education:

1991 to 1993: Dean College, Franklin, MA
Communication Arts Major

Diploma received 1991: King Philip Regional High School, Wrentham, MA

Special Training/Seminars:

2008: International CPR Institute
Healthcare Provider BLS – CPR/AED Adult/Child/Infant
First Aide

2002 to 2003: Boston University
Strategic Planning
Building High Performance Teams
Getting More Out of Conversation

1996 to 1997: Clark University
Microsoft Windows NT Engineering and Administration
Supporting Microsoft Windows NT
Supporting MS Windows NT Server
Administering MS Windows NT
Supporting MS Internet IIS
Configuring Windows
Core Technologies of MS Exchange Server

1995 to 1997: American Management Association Seminars
Managing Technical Professionals
Successfully Managing People
Responding to Conflict

Affiliations and Honors:

2000 to current: Notary Public, Commonwealth of Massachusetts
1987 to current: DeMolay International; MC 1990-91 & 1991-92, Chapter Dad 1994-2000
1994 to current: Ancient Free and Accepted Masons; JS, SS, JD, SD
Preferred Island Location  
Personal Website
Salary in US$  
Contact Details m.c.carr@comcast.net
Start Date 2009-07-29
Private Island Jobs